Understand what you can see · Pith
Flaking brick faces
A flaking face can leave loose fragments and an uneven wall surface. The useful first step is to record which bricks are affected and where they sit on the building.
Look for the extent of the condition
From a safe position, show whether the issue is isolated or repeated across a larger area. Include nearby ground level, sills and downspouts in the photographs. Tell the assessor about previous cleaning, coating or repair work if known.

Define the next step
Do not choose a coating simply to hide the appearance. Ask what may be contributing to the deterioration and what needs to be addressed with the repair.
Take it to your project conversation
Your repair checklist
Use these points to prepare your brief. Tick them as you go; the checklist is for this page visit.